Terms of Use

Welcome to The Perpetual Pen. The perpetualpenstudio.com website (the "Site") is comprised of various web pages operated by The Perpetual Pen LLC ("The Perpetual Pen"). This Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of the Site constitutes your agreement to all such Terms. Please read them carefully and keep a copy for your reference.

The Perpetual Pen offers: Original ink-based artworks, commission services, fine art prints, limited edition pieces, artistic collaborations, and conservation-driven products and content.

Rights to Artwork and Images

All artwork, imagery, and magical content found on this Site are the sole property of Jade Shepherd and The Perpetual Pen. No images may be used, copied, reproduced, or distributed without explicit written permission.

The Perpetual Pen retains full rights to all original and commissioned artworks, including the right to reproduce, license, and display the image unless exclusive rights are explicitly transferred by contract.

Purchasing an original or print grants you the right to display it in personal or professional spaces. It does not grant reproduction, resale (unless after 5 years with written notification), or licensing rights.

For inquiries about licensing or exclusive use, please contact: jshepherd@perpetualpenstudio.com

Commissions, Shipping & Refunds

Commissioned artwork and originals are handcrafted with care and intention.

All original art sales are final. Commissions require a 50% deposit to begin, with the remaining balance due upon completion. Shipping is not included in the commission price. Two minor revisions are included. If artwork arrives damaged, please contact us within 7 days with photos. We will address on a case-by-case basis.

Non-original items (like future prints) may be canceled within 24 hours. After 24 hours, a restocking fee of 15% may apply. All sales are handled with love and fairness.

Electronic Communications

Visiting this site or contacting The Perpetual Pen electronically constitutes consent to receive communications from us electronically. We agree that all agreements, disclosures, and communications provided via email or on the Site satisfy legal requirements.

Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not assign or transfer your account. The Perpetual Pen is not liable for third-party access resulting from your negligence.

Children Under Thirteen

We do not knowingly collect personal information from anyone under 13. If you are under 18, please use the Site only with parental or guardian permission.

No Unlawful or Prohibited Use

You are granted a non-transferable license to use the Site in accordance with these Terms. You agree not to use the Site for any unlawful purpose or in any manner that interferes with others’ experience or the integrity of the Site.

Intellectual Property

All content including text, imagery, graphics, and logos are the property of The Perpetual Pen and protected under copyright law. You agree not to modify, reuse, resell, or create derivative works without permission.

Privacy & Data Use

We respect your privacy. Personal information submitted via the Site will only be used to fulfill your request, communicate with you, and support your experience. We do not sell or rent your information.

We may use cookies and basic site analytics to improve performance and understand user behavior. You may opt-out or manage cookies through your browser.

Third Party Links

The Site may include links to other websites. The Perpetual Pen is not responsible for the content or privacy practices of those sites.

Security

All payment data is processed securely through trusted third-party processors (Stripe, PayPal, etc.). We do not store your financial information.

Changes to Terms

The Perpetual Pen reserves the right to update or change these Terms at any time. Continued use of the Site after changes constitutes acceptance.

Contact Us

Questions about these Terms? You can reach us here: 📧 jshepherd@perpetualpenstudio.com